Empowering South Africa's small businesses for inclusive growth, transformation and sustainable employment.

About SEDFA

Fraud and Ethics Hotline

Report suspected fraud or unethical conduct through SEDFA's independently administered, confidential whistleblowing service.

Independent and confidential

Speak up safely

SEDFA has zero tolerance for fraud and unethical conduct. The Hotline (Pty) Ltd administers the whistleblowing service independently on SEDFA's behalf, 24 hours a day, every day of the year.

Available 24/7

Report concerns at any time using the channel that works best for you.

You may remain anonymous

You are not required to disclose your identity when making a report.

Independently administered

The Hotline prepares a protected incident report for authorised SEDFA officials.

How to report

Choose a reporting channel

For urgent or detailed reports, use the online service or toll-free line. Alternative channels are available below.

24 hours · 7 days

Fax0867 261 681

PostPO Box 10512, Centurion, 0046

Mobile appVuvuzela Hotline app

Reportable concerns

What can be reported?

Report suspected dishonest or unlawful conduct involving SEDFA employees, suppliers or other stakeholders.

  • Fraud, corruption, bribery, theft or forgery
  • Procurement irregularities
  • Harassment or discrimination
  • Nepotism or conflicts of interest
  • Abuse of power or SEDFA resources
  • Maladministration or related misconduct

Questions and answers

Before you report

Who can make a report?

Employees, members of the public, clients, suppliers and other stakeholders may report suspected fraud or unethical conduct.

Can I remain anonymous?

Yes. You do not have to disclose your identity. If you choose to provide identifying information, it will only be disclosed with your prior consent.

Who receives the incident report?

The independent hotline compiles a password-protected incident report and sends it to the appropriate authorised officials at SEDFA for assessment and investigation.

What happens after a report is made?

The matter is assessed and may proceed to a preliminary or full investigation, depending on the information and findings available.

When can I call?

The toll-free hotline is available 24 hours a day, 7 days a week, 365 days a year.

What about deliberately false reports?

Reports made maliciously or knowingly falsely may have legal consequences. Provide information honestly and in good faith.