Privacy overview
Our commitment
SEDFA is committed to processing personal information lawfully, reasonably and transparently. This notice explains the principles that apply when you use this website, submit an enquiry or interact with a linked SEDFA service.
Contact SEDFA through the details published on the Get in Touch page. Formal complaints may also be directed to South Africa's Information Regulator.
Contact SEDFAInformation we collect
Depending on the service you use, information may include your name, contact details, organisation or enterprise information, enquiry content, application information and technical information generated when the website is used.
Please provide only the information needed for your request. Do not submit confidential financial, identity or security information through a general enquiry channel unless SEDFA specifically asks for it through an approved secure process.
How information is used
Information may be used to respond to enquiries, administer programmes and applications, provide requested services, meet legal and regulatory responsibilities, protect SEDFA systems and improve public digital services.
Personal information is shared only where this is necessary for an authorised purpose, required by law, or supported by an appropriate legal basis. Reasonable safeguards are applied to protect information from unauthorised access, loss, misuse or disclosure.
Your rights
Subject to applicable law, you may ask whether SEDFA holds personal information about you, request access or correction, object to certain processing, or raise a concern about how information has been handled.
This notice should be read together with the Cookie Policy, Website Terms and the current SEDFA PAIA and POPIA Manual.